Description:

JOB SUMMARY
Individual contributor on a combined team of Customer Operations Security and Compliance (CS&C) and Fraud Prevention Team (FPT) analysts.   This role will support the reporting and analysis of key data to perform reporting requirements, as well as support analytics of the data to identify, assess and trend opportunities for improvement actions, or trends needing attention.

The ideal candidate has strong critical thinking, reporting and analytic experience in customer security, call center operations, fraud analysis and risk assessment.  This person must have the ability to apply legal and risk guidance in a manner that simultaneously balances mitigating security & fraud threats with focus on customer experience.

About Spectrum:

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. Please come meet the representatives from the Customer Operations line of business at Charter. We bring with us a variety of opportunities in Project Management, Program Management, Human Resources, Software Development, Operational Effectiveness, Training Delivery and Customer Service Leadership. Please stop by booth #24 to learn more!

How To Apply

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