Job Details

JOB SUMMARY
Responsible for directing and overseeing the day to day operations of the Comm Desk Team. Act as a liaison between the NOC, TAC, and Outage/Traffic Management teams. Ensures the customer and CSR impacts are identified, tracked, communicated, and investigated for process improvements. Develops accountability processes to ensure improvements are implemented as process improvements are identified.

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. Please come meet the representatives from the Customer Operations line of business at Charter. We bring with us a variety of opportunities in Project Management, Program Management, Human Resources, Software Development, Operational Effectiveness, Training Delivery and Customer Service Leadership. Please stop by booth #24 to learn more!

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