Description:

Why supply chain at Stryker?

As a member of our Supply Chain team, you will make a daily impact on the lives of others. Apply today and you will get a chance to work with high-functioning, driven people who all have the same mission of making healthcare better.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.

 

Job Summary:

Lead, supervise and coordinate the activities of inventory management throughout the entire branch.

Responsible for the people manager responsibilities including: scheduling, training, coaching, discipline, performance management and evaluation, compensation management, recruitment and terminations.

 

Minimum Requirements:

  • Prefer BS/BA in business or related discipline OR requires 6+ years of related working experience in lieu of degree
  • Demonstrated knowledge of inventory tracking and counting mechanism principles
  • Valid Driver’s license with good driving record
  • Demonstrated knowledge of principles and methods for selection, storage and movement of medical products
  • Demonstrated data integrity, analysis and reporting skills
  • Demonstrated proficiency in MS Outlook, Excel, Word and Access, ERP systems (including data analysis tools i.e. queries, pivot tables, etc.)
  • Proven customer or account management experience
  • Managerial experience leading an inventory team supporting internal and external customers
  • Must have demonstrated team leadership, communication, and talent evaluation skills
  • Understanding of a distribution and storage environment
  • Understanding of inventory value, chain of handling and resolving and following up on client inquiries
  • Proven success in implementing inventory related performance measures metrics and productivity analysis
  • Must be able to drive team productivity and develop individual relationships across the organization
  • Understanding of the impact of inventory across multiple demographics
  • Demonstrated ability to maintain composure in stressful situations
  • Demonstrated interpersonal skills with ability to successfully communicate verbally and in writing
  • Must be able to lead and work in a team environment
  • Prefer demonstrated knowledge of the medical implant industry and hospital customer base
  • Must have the ability to work flexible hours, as needed to support the business needs

Responsibilities:

  • Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment
  • Assist branch management by addressing issues when necessary
  • Provide phone support for inquiries from sales and healthcare professionals
  • Train and support new team members and other team members with problem resolutions and proper operations protocol
  • Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business relationships
  • Process all work in accordance with relevant working practices and standard operating procedures
  • Provide coaching, feedback and guidance to improve service levels, internal processes and customer support methodology
  • Provide support beyond standard hours as needed if call volume and/or workload require additional time
  • Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Research responses with sales.
  • Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken.
  • Determine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billing.
  • Manage; report and analyze branch operations metrics and productivity.
  • Manage best-practice implementation.
  • Track service levels and problem solve any discrepancies
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Determine proper storage methods, identification, and stock location.
  • Prepare and maintain records and reports of inventories, shortages and/or shipments.
  • Dispose of damaged or defective items following procedures
  • Pack and unpack items to be stocked.
  • Confer with personnel and stock procurement and availability
  • Prepare products, supplies, equipment, or other items.
  • Issue or distribute materials, products, parts, and supplies based on information from incoming requisitions.
  • Receive and count stock items, and record data manually or using computer.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Cycle count inventory in various hospital and office locations throughout territory; reconcile counts with company inventory logs; submit adjustments; responsible to count all branch inventory at least once per annual year.
  • Occasionally perform responsibilities in Hospital/Operating room setting.
  • Work with Branch management and sales to optimize inventory levels and utilization.
  • Implement and support Quality initiatives throughout branch.
  • Implement and oversee branch-wide procedures to maintain accurate inventory records in the ERP system.
  • Understand and implement procedures to manage inventory shelf life and expiry records.
  • Act as key contact for related processes (developed through a combination of on the job experience and personal learning).

Carry out long-term projects and keep management informed of progress from start to finish.

 

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.

We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

About Stryker:

Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine, which help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world. Currently looking for Electrical, Mechanical and Software Engineers, Business Logistics/Supply Chain Management, Operations and Project Management, and Sales.

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